My entire experience with PugLove has been wonderful and has only reinforced how perfect a decision it was for me to adopt my beautiful baby girl Frankie!
From the outset, I got such a positive and supportive impression of Jane. She went out of her way to organise a phone call to discuss the PugLove adoption process, and answer all my questions and concerns. As my first adoption, she was incredibly impatient and happily explained to me the various steps and stages. As the process progressed, Jane was kind enough to share regular update photos of Frankie with me – which were proudly shown around the office every time!
PugLove organised all the transport details to ensure Frankie was safely and comfortably flown down from Sydney to Canberra, and it was an incredibly smooth and easy experience. I can honestly say it was one of the happiest days of my life, arriving at the Canberra airport to pick up my beautiful pug puppy! And that happiness has continued to grow with each and every day I spend with Frankie!
Living in an apartment, I was concerned about the practicality of adopting a dog, but Frankie has settled in incredibly well and I couldn’t imagine life without her now. Our regular morning walks around the lake are a highlight of my day, and she has quickly become established friends with many other walkers and cyclists. She absolutely loves meeting new people and dogs, and is adored by children. Her happy, lively character, sweet nature and snuffly face make me thankful each and every day that I found PugLove!